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Frequently Asked Questions?

Find informative answers to all your questions about Industrial products below.

  • 1. How soon can we get a reply after we send you an inquiry?

    In working days, we will reply to you within 12 hours after receiving the inquiry.
  • 2. Are you a direct manufacturer or a trading company?

    We have our own factory, and we also have our own international trade department, we produce and sell ourselves.
  • 3. What products can you provide?

    We mainly produce torque wrenches, ratchet wrenches, sockets and accessories, tool sets, etc.
  • 4. What application fields are your products mainly involved in?

    Our products cover almost the entire applicable fields of equipment manufacturing and machinery manufacturing and processing industries, including trains and railways, automobile trucks, construction machinery, mining machinery, forklifts, agricultural machinery, ships, petroleum machinery, construction, power accessories, electromechanical, Hardware tools and other industries.
  • 5. What is the production capacity of your company?

    Our annual output exceeds 600,000 high-precision torque wrenches, 3,000,000 ratchet wrenches, and 600,000 tool sets
  • 6. How many employees does your company have, and how many technicians are there?

    The company currently has more than 150 employees, including more than 10 professional and technical personnel.
  • 7. How does your company guarantee product quality?

    First of all, we will carry out corresponding checks after each process. For the final product, we will conduct a full inspection in accordance with customer requirements and international standards.
  • 8. What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C can also be accepted.
  • 9. How to deliver the goods to customers?

    Usually we ship by sea, and the port is Shanghai Port or Ningbo Port.
  • 10. Where are your goods mainly exported to?

    Our products are mainly exported to dozens of countries such as the United States, Germany, Japan, Spain, Italy, Britain, South Korea, Australia, Canada and so on.